FAQs
Need help?
Frequently Asked Questions
Order
As of right now, we will only be shipping our products to the United States and Singapore.
It depends on where you are. Orders processing will take an average of 3-5 business days. The estimated delivery time can take anywhere from 15-45 days, depending on your location and order processing time.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. The product will be reviewed on a case by case basis, and depending on the degree of the damage, a refund will be given.
You can contact us through our email at info@theanistore.shop. We will be happy to assist you.